Top Five Rental Problems and How to Solve Them

Unfortunately being a landlord is not always plain sailing and profit, tenants often have complaints or issues to raise which require your attention and may sometimes cause problems by not adhering to the terms of their tenancy agreement. Whether you are a seasoned landlord or are just checking in your first set of tenants read our guide to the top five problems landlords experience with tenants and what can be done to solve them!

Tenants Not Paying Rent

One of the main and most important problems landlords face is tenants not paying their rent. So as a landlord what do you do if you find your tenants are no longer paying up each month? We would always advise attempting to resolve the issue first before playing hardball, speak with your tenants about what the issue is. If you are dealing with the first missed payment it could be something as simple as a bank holiday messing up their direct debit so be sure to approach the matter reasonably from the beginning. Unfortunately sometimes the tenants situation will have changed dramatically and you will be left with no other alternative but to start eviction proceedings. In the UK today the most common reason driving landlords to evict their tenants is rental arrears. If your tenants are behind with their rent you need to serve them with a section 21 notice, a section 21 allows a landlord to simply ask for their property back, with this a minimum of two months notice must be given under section 21 of the Housing Act 1988. However in order to justify the section 21 your tenant has to be in arrears by at least 2 months before you can serve notice. As a landlord you must have protected your tenants deposit within an approved scheme in order to make use of a section 21 notice.

Tenants Keeping Pets Without Permission

Not all landlords allow tenants to keep pets in their properties, this could be for a number of reasons, some believe that pets can cause unnecessary damage to the property if they are untrained and others don't want to run the risk of a tenants pet being a nuisance to neighbours. If you find that your tenants are keeping pets without your permission then there are two ways you can resolve this. The first is by giving the tenant the benefit of the doubt, perhaps go and visit the property with the tenant and the pet and observe the situation, the pet may in fact be rather well behaved and might not be causing any damage what so ever. However, if the pet has caused damage or you just do not feel comfortable with a pet being in the property, as the landlord you are within your rights to terminate the tenancy agreement due to breach of contract. If you feel that evicting the tenant it taking the situation too far than you can always suggest the tenant removes the pet from the property, but be warned most pet owners will not part with their beloved animals easily.

Tenants Damaging The Property

There is no greater hassle to a landlord than a tenant vacating their property leaving it in worse condition than when they moved in. Unfortunately once a tenant moves out the landlord is limited when it comes to claiming compensation. There are simple steps all landlords should take to prevent this situation from happening; before the tenant moves in, have a professional inventory drawn up of the state of the property and its interior, include even the smallest detail such as a stain on the carpet or a broken chair leg. Ensure the tenant is given a copy at check in which they will then sign so that you are both aware of the condition of the property. Also be sure to take a deposit from the tenant when they move in, you can them claim against this deposit for any damage caused during the tenancy via the TDPS.

Tenants Complaining About Noisy Neighbours

Contrary to popular belief it is not the landlords responsibility to deal with any noise related issues tenants may experience with their neighbours. Should your tenant come to you with a complaint involving a noisy neighbour all you can do as a landlord is offer them advice, encourage communication between the two parties and consider contacting the neighbour yourself to request they keep excessive noise to a minimum.

Tenants Not Paying Their Utility Bills

As a landlord you are required by law to register a tenant's deposit with an approved tenancy deposit scheme within 30 days of the tenancy start date. A tenancy deposit is a sum paid by the tenant that must be legally held in an officially recognised deposit scheme for the duration of the tenancy. The deposit is used to guard against: any damage to the property, unpaid rent and other unpaid costs that are the tenant's responsibility.

<a href=""nofollow"> Written by <a href="">Sarah Male, Urban Sales and Lettings</a>